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Answers to common queries about our products, services, and policies for quick and easy reference.
Our indoor playground is suitable for children aged under 11. We have designated areas and activities tailored to different age groups to ensure a safe and enjoyable experience for all.
Yes, we require parents or guardians to accompany their children while they are playing in the indoor playground. It ensures the safety and supervision of children at all times.
We may charge an entry fee for adults accompanying their children if both parents want to access the indoor play structures. Please check our pricing page or contact us for specific details.
Yes, for hygiene reasons, we require both children and adults to wear socks while inside the playground. If you forget to bring them, we have socks available for purchase.
Some play equipment may have height or weight restrictions for safety reasons. We have clearly marked signs and guidelines indicating any such limitations. Our staff will also be available to assist and provide guidance.
To ensure fair access for all visitors, we have time limits for play sessions according to the tickets purchased (1-hr, 2-hr). Please check with our staff for specific ticket information on play session durations.
To ensure fair access for all visitors, we have time limits for play sessions according to the tickets purchased (1-hr, 2-hr, 4-hr). Please check with our staff for specific ticket information on play session durations.
We have designated areas for drinking within our premises. However, we have restrictions on outside food or beverages. Please check our policies or consult with our staff for more information.
Yes, we offer party packages for birthdays and other special events. Our party packages include dedicated playtime, party rooms, decorations, and optional add-ons. Please refer to our online party booking or contact us via email for more details.
We occasionally offer discounts, promotions, or loyalty programs. Stay updated by following our Facebook Page to receive the latest offers and deals.
Booking in advance is not required. However, if we reach our maximum capacity, there may be a waiting period.
Feel free to contact us for more information. We look forward to welcoming you and your family to our indoor playground soon!